1. OVERVIEW
TECH Enterprises Inc. (“TECH Enterprises,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our websites, including TechCleaners.com and affiliated websites operated by TECH Enterprises Inc. (collectively, the “Services”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information and outlines your rights under applicable privacy laws, including the California Consumer Privacy Act (“CCPA”) and California Privacy Rights Act (“CPRA”).
“TECH Enterprises Inc. does not sell, rent, trade, or share your personal information for monetary gain or cross-context behavioral advertising.”
2. INFORMATION WE COLLECT
We collect only the personal information reasonably necessary to operate our business, fulfill customer requests, process orders, and provide customer support.
Categories of Personal Information Collected
| Category | Examples | Purpose |
|---|---|---|
| Identifiers | Name, email address, mailing address, phone number | Order fulfillment, customer support |
| Commercial Information | Order history, purchase details | Transaction processing |
| Payment Information | Billing and payment details | Secure payment processing |
| Internet Activity | IP address, browser type, device information | Website functionality and analytics |
| Communications | Emails, contact form submissions | Customer service and support |
3. HOW WE COLLECT INFORMATION
We collect information:
- Directly from you when you place an order, contact us, or sign up for communications
- Automatically through standard website technologies such as cookies and server logs
- From payment processors or shipping providers necessary to complete transactions
We do not purchase consumer data from third-party data brokers.
4. HOW WE USE YOUR INFORMATION
We use personal information solely for legitimate business purposes, including:
- Processing and shipping customer orders
- Providing customer service and responding to inquiries
- Sending transactional communications
- Improving website functionality and performance
- Preventing fraud or unauthorized activity
- Sending marketing emails only if you voluntarily opt in
We do not use your information for unrelated purposes.
5. EMAIL MARKETING AND CONSENT
If you voluntarily subscribe to promotional emails or newsletters, you consent to TECH Enterprises Inc. using your email address for marketing and promotional communications.
You may opt out at any time by:
- Clicking the unsubscribe link included in marketing emails; or
- Sending an email request to: mail@techstainremover.com
Please include “Opt-Out Request” in the subject line.
We will process opt-out requests within the timeframe required by applicable law.
Please note that even if you opt out of marketing communications, we may still send transactional emails related to purchases, shipping confirmations, returns, warranties, or customer support matters.
6. COOKIES, ANALYTICS, AND TRACKING TECHNOLOGIES
Our Services may use cookies and similar technologies necessary for website functionality, security, analytics, and performance monitoring.
These technologies may collect limited technical information such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Website interaction data
This information is used solely to:
- Maintain website functionality
- Improve user experience
- Analyze website performance
- Prevent fraudulent or unauthorized activity
TECH Enterprises Inc. does not use tracking technologies to sell personal information or engage in cross-context behavioral advertising.
7. DISCLOSURE OF INFORMATION
We may disclose personal information only to service providers necessary to operate our business, including:
- Payment processors
- Shipping providers
- Website hosting providers
- Email communication platforms
- Customer service providers
These third parties are authorized to use personal information only as necessary to provide services on our behalf.
TECH Enterprises Inc. does not sell or share personal information as defined under California law.
8. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)
If you are a California resident, you may have the following rights under California law:
- The right to know what personal information we collect
- The right to access personal information we maintain about you
- The right to request deletion of personal information
- The right to request correction of inaccurate information
- The right to opt out of the sale or sharing of personal information
- The right to non-discrimination for exercising your privacy rights
NOTICE OF NON-SALE
“TECH Enterprises Inc. does not sell or share personal information as those terms are defined under the California Consumer Privacy Act (CCPA/CPRA).”
Exercising Your Rights
To submit a privacy-related request, contact us at:
mail@techstainremover.com
Please provide sufficient information for us to verify your identity before processing your request.
California residents may designate an authorized agent to submit requests on their behalf, subject to identity verification requirements.
We will respond to verified consumer requests within the timeframe required by applicable law, generally within forty-five (45) days.
9. DATA RETENTION
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including legal, accounting, tax, warranty, and operational requirements.
Typical retention periods include:
- Customer order records: up to seven (7) years
- Customer service communications: up to three (3) years
- Marketing email subscription records: until a user unsubscribes or requests deletion
- Technical website logs and analytics data: typically up to twenty-four (24) months
Retention periods may be extended where required by law or necessary to resolve disputes or enforce agreements.
10. DATA SECURITY
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
11. CHILDREN’S PRIVACY
Our Services are not directed to children under the age of 18.
We do not knowingly collect personal information from children under 18. If we become aware that information has been collected from a child under 18, we will promptly delete it.
12. THIRD-PARTY WEBSITES
Our Services may contain links to third-party websites or services. TECH Enterprises Inc. is not responsible for the privacy practices, policies, or content of third-party websites.
Users access third-party services at their own risk.
13. CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify or update this Privacy Policy at any time.
Any changes will become effective upon posting to our Services with an updated “Last Updated” date.
Your continued use of the Services after changes are posted constitutes acceptance of the revised Privacy Policy.
14. GOVERNING LAW
This Privacy Policy shall be governed by and interpreted in accordance with the laws of the State of Wisconsin and applicable United States federal law.
15. CONTACT INFORMATION
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
TECH Enterprises Inc.
1009 Jonathon Dr.
Madison, WI 53713
Phone: 608-274-3838
Email: mail@techstainremover.com
Website: techcleaners.com